Field Operations Customer Advocate
Listed on 2026-10-18
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
New Jersey Transit Corporation is seeking a Customer Service Representative (Field Operations) in Newark, NJ. The role focuses on assisting customers at major terminals, resolving issues at the point of contact, and supporting operations during events and disruptions.
Responsibilities include advocating for customers, monitoring service conditions, logging lost items, and providing updates to the Emergency Response Team. A Bachelor's degree and 1:1 year related experience are preferred.
The following opportunity is for a Field Operations Customer Advocate with New Jersey Transit Corporation.
Join New Jersey Transit Corporation and contribute to our ongoing work.
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This posting is for the Field Operations Customer Advocate role at New Jersey Transit Corporation, based in Newark, NJ, United States.
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