Customer Service Manager — Lead Teams to Excellence
Listed on 2026-10-20
-
Customer Service/HelpDesk
Client Relationship Management, Event Management & Planning, Customer Success Management -
Management
Client Relationship Management, Event Management & Planning
American Airlines is seeking a Customer Service Manager in Trenton, NJ to lead frontline teams, drive safe, high‑quality service, and mentor staff in a fast‑paced environment. The role emphasizes customer satisfaction, teamwork, and adherence to union agreements and policies.
The position offers a structured leadership path within the Airports group of the Client Experience division, with opportunities to influence service standards across flights and ground operations.
We invite applications for the Customer Service Manager — Lead Teams to Excellence position located in Trenton, NJ, United States.
The following position is for a Customer Service Manager — Lead Teams to Excellence with American Airlines.
Our organisation is growing, and we are hiring a Customer Service Manager — Lead Teams to Excellence in Trenton, NJ, United States.
This position is for the Customer Service Manager — Lead Teams to Excellence role at American Airlines.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).