Senior Financial Coordinator

Job Category Staff & Executive
- Finance/Accounting/Purchasing

Department NJMS
- Medicine Infect Disease

Overview

New Jersey’s academic health center, Rutgers Biomedical and Health Sciences ( RBHS ) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University–New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.

Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the state—at Rutgers University–New Brunswick, including Piscataway;

and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark’s University Hospital in Newark, and other affiliates. Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.

Posting Summary

Rutgers, The State University of New Jersey is seeking a Senior Financial Coordinator for the Infectious Diseases Practice of the New Jersey Medical School within Rutgers Biomedical and Health Sciences ( RBHS ). The primary purpose of the Senior Financial Coordinator is to assess patient insurance status, eligibility, and financial needs to remove barriers to healthcare services. This position guides patients through obtaining and maintaining health insurance, enrolling eligible individuals in public benefits, manufacturer copay cards, pharmaceutical assistance programs (PAPs), charity care, and specialized sponsorship resources.

Responsibilities include obtaining prior authorizations, verifying coverage for specialty medications, and managing patient demographic and coverage details in the electronic medical record ( EMR ). Serves as a liaison among patients, providers, pharmacies, insurance carriers, and community partners. The position provides culturally responsive, trauma-informed counseling to diverse populations, communities, and individuals.

Among the key duties of this position are the following:

• Conducts assessments of patients’ insurance coverage, eligibility status, and financial needs to identify barriers to accessing healthcare services, medications, and preventive care.
• Assists uninsured and underinsured patients in obtaining and maintaining health insurance coverage.
• Provides education and counseling to patients regarding health insurance benefits, coverage options, eligibility requirements, financial obligations, copayments, deductibles, and available financial assistance programs.
• Verifies insurance eligibility and benefits, obtains prior authorizations, and facilitates approval for medications, laboratory services, diagnostic testing, specialty referrals, and other healthcare services as required.
• Completes and submits applications, renewals, recertifications, and supporting documentation for financial assistance, patient assistance programs, and other healthcare coverage programs.
• Serves as a liaison between patients, healthcare providers, pharmacies, insurance carriers, pharmaceutical manufacturers, community organizations, and government agencies to facilitate timely access…