Network Support Engineer

Base pay range

$/yr - $/yr

A mission‑critical technology company is seeking a Network Support Engineer to support and troubleshoot production systems running on Linux, SIP/VoIP, and complex network infrastructures. This is a hands‑on, customer‑facing role working closely with engineering teams and enterprise clients.

• Troubleshoot application, network, and OS issues on Linux‑based production platforms
• Apply patches, fixes, and updates
• Create MOPs (Method of Procedure) for system changes
• Analyze SIP traces and network captures (Wireshark/tcpdump)
• Gather and analyze logs from the Linux CLI
• Collaborate with customer engineering teams on issues and change requests
• Participate in maintenance windows for system upgrades

• ~5+ years supporting Linux systems (RHEL or similar)
• Solid SIP/VoIP troubleshooting knowledge
• Experience analyzing logs, traces, and packet captures
• Strong communication and customer‑facing skills

• PHP basics
• Diameter protocol
• VMware vSphere

This is a full‑time onsite role supporting critical communication platforms used by major customers.

Interested? Apply today to learn more.

Applicants must have valid, independent authorization to work in the United States. This position does not offer, support, or accept any form of sponsorship—whether employer, third‑party, future, contingent, transfer, or otherwise. Candidates must be able to work for any employer in the U.S. without current or future sponsorship of any kind. Work authorization will be verified, and misrepresentation will result in immediate removal from consideration.

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• Associate

• Full‑time

• Information Technology and Engineering
• Technology, Information and Media

• Medical insurance
• Vision insurance
• 401(k)