Sr. Mgr, Enterprise ; Public Websites

Horizon Blue Cross Blue Shield of New Jersey empowers our members to achieve their best health. For over 90 years, we have been New Jersey's health solutions leader driving innovations that improve health care quality, affordability, and member experience. Our members are our neighbors, our friends, and our families. It is this understanding that drives us to better serve and care for the 3.5 million people who place their trust in us.

We pride ourselves on our best-in-class employees and strive to maintain an innovative and inclusive environment that allows them to thrive. When our employees bring their best and succeed, the Company succeeds.

In partnership with business customers, creates technology and digital strategy for company public websites across all market segments, ensuring integration with Horizon's overall strategic plan. Accountable for driving exceptional user experiences and optimizing technology governance. Maintains, plans and implements major modifications to a technology portfolio up to 35 applications in pursuit of IT and business goals. Accountable for exemplary quality, performance, and availability service levels.

Directs and oversees the software development lifecycle for new and existing in-house and vendor off-the-shelf application assets.

People Leader Accountable for workforce management ensuring the necessary balance of internal and external technology talent, in terms of budget and skill, to appropriately meet customer demands. Team management and engagement including; interviewing and hiring, training and skills development, performance management, communication, and overall compliance with Horizon regulatory requirements, policies, and procedures Transformational leader able to guide teams through culture transition Manage multiple application teams up to (approximately) 50 full time equivalents;

both Horizon employees and on/offshore contingent resources Customer Liaison and Strategic Driver Foster effective partnerships with business customers to enhance and maintain digital and technology roadmaps as aligned to a technology product (application portfolio) Implement and maintain cohesive and transparent demand management practices within a technology team Application Development and Software Lifecycle Management – In house development and vendor off-the-shelf software implementation and integration Ensure software development best practices and quality standards are embedded within all lifecycle phases and consistently utilized for software architecture, engineering, integration, testing and acceptance, and implementation Experience with SDLC methodologies Maintain close alignment with the business ensuring functional and nonfunctional requirements are collected and met and delivery commitments are upheld Partners with EBTS managers (IT, Infrastructure & Operations, Information Security) as directed, to align on and implement divisional goals Make certain of best practice artifact development, maintenance, and availability Establish and maintain governance frameworks for public websites, including content management standards, publishing workflows, accessibility compliance, branding standards, component libraries, design systems, and approval processes Lead continuous optimization of web platforms through data-driven decision making utilizing web analytics, user behavior insights, customer feedback, and search analytics Application Portfolio Management and Service Level Availability Ensure technology roadmaps are maintained, managed, and implemented for the entirety of the application product line within span of control Align team members to enterprise, information security, and data governance standards on architecture…