IT Infrastructure Engineer | Hudson Tunnel Project

We're looking for a dynamic and motivated IT Infrastructure Engineer to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project
. If you're excited to build real world experience in a modern, cloud first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource to help maintain, secure, and improve the technology our client relies on every day. This position combines hands‑on systems administration, advanced technical support, security operations, and project work across Microsoft 365, endpoint management, networking, and cloud infrastructure.

As the IT Infrastructure Engineer
, you will take ownership of complex issues, strengthen operational processes, and identify opportunities to improve reliability, security, and the employee experience. You will be resourceful and analytical, combining independent research, practical experience, and sound judgment to resolve unfamiliar problems. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England.

This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in US history. This is a great opportunity for someone who enjoys both building technology and helping people use it effectively. Clear communication, thorough documentation, and a service‑oriented approach are essential.

• Administer and maintain the computer systems, cloud services, file services, and supporting infrastructure.
• Provide Tier 2 and Tier 3 support for complex hardware, software, identity, connectivity, and application issues.
• Investigate recurring incidents, identify root causes, and implement lasting improvements.
• Support employee onboarding, role changes, and offboarding through timely device provisioning and access management.
• Coordinate with employees, IT colleagues, and vendors to resolve issues and deliver technology projects.

• Manage Windows 11 endpoints, including deployment, configuration, and provisioning through Microsoft Intune and Windows Autopilot.
• Maintain Dell hardware and other supported devices throughout their lifecycle, including inventory, replacement planning, and secure retirement.
• Administer Microsoft Entra , security groups, role‑based access, multifactor authentication, and Conditional Access.
• Develop and maintain device compliance policies, configuration profiles, update rings, and application deployments.
• Maintain Group Policy baselines and support the planned transition to modern device management where appropriate.
• Support Apple device enrollment and management through Apple Business Manager and other device management platforms.
• Maintain identity and provisioning integrations with HR systems, such as ADP Workforce Now or Workday, as applicable.

• Administer Exchange Online, Teams, SharePoint Online, One Drive, and related Microsoft 365 services.
• Manage service configuration, licensing, permissions, and operational health.
• Partner with business stakeholders to improve collaboration, information access, and effective use of Microsoft 365.
• Support the evaluation and governed adoption of Microsoft Copilot, Power Apps, Fabric, and Microsoft Foundry in partnership with relevant business and technical owners.

• Administer Cisco Meraki infrastructure, including MX security appliances, switches, wireless…