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Hybrid Technical Support Engineer — AI-Driven, VIP

Job in Newark, Essex County, New Jersey, 07101, USA
Listing for: Medidata Solutions
Full Time position
Listed on 2026-10-28
Job specializations:
  • IT/Tech
    IT Support, Technical Support, AI Engineer (Applied/Software)
Salary/Wage Range or Industry Benchmark: 71000 - 95000 USD Yearly USD 71000.00 95000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Technical Support Engineer — AI-Driven, VIP Support

Medidata Solutions is seeking a Technical Support Engineer to serve as the primary contact between support teams and core engineering. You will diagnose issues, create fixes, and document findings while collaborating with R&D to resolve complex problems.

The role involves handling on-call rotations, assisting VIP customers, and contributing to knowledge base content. A strong background in software development and AI-assisted troubleshooting is preferred.

This opening is for the Hybrid Technical Support Engineer — AI-Driven, VIP Support role at Medidata Solutions.

This role, Hybrid Technical Support Engineer — AI-Driven, VIP Support at Medidata Solutions, could be your next move.

Are you ready to take on the Hybrid Technical Support Engineer — AI-Driven, VIP Support role at Medidata Solutions?

We would love to welcome a new Hybrid Technical Support Engineer — AI-Driven, VIP Support to our group in NJ, United States.

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