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Program / Project Manager

Global CX Program Manager - AI-Driven Service Excellence

Job in Newark, Essex County, New Jersey, 07175, USA
Listing for: Audible
Full Time position
Listed on 2026-01-12
Job specializations:
  • Management
    Program / Project Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading audio storytelling company in Newark, NJ, is looking for a Program Manager. You will drive the strategy and execution of complex programs to enhance customer experience by working cross-functionally and leveraging data insights. The ideal candidate has over 6 years of program management experience and strong skills in data analysis and report generation. Join us if you aspire to make a significant impact by improving our global customer service delivery.
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