General Manager - Ground

As a General Manager, you will be responsible for overseeing the operations of all departments within your station. You will be responsible for managing the budget for your station, and will provide leadership for all management staff.

Ideal candidates will have at least five years of progressive aviation management experience, including customer service and ground handling for wide-body and narrow-body aircraft.
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* Job Responsibilities:

** Be responsible for the station’s budgetary and financial responsibilities and ensure accurate billing is submitted in a timely manner.

Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
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* Physical Requirements:

** General Managers must be able to occasionally lift / carry / push / pull and move items 70 pounds (32 kg) or more and repetitively lift items weighing 40 to 50 pounds on raised surfaces.
** Knowledge, Skills & Abilities:*
* ** Good Communication Skills** – General Managers must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of planes, equipment, baggage, and cargo.
** Customer Service Skills** –General managers are the primary point of contact for airline customers and must have professional, courteous communication while resolving customer concerns.  
** Airline Regulation Knowledge** – Display knowledge of applicable FAA regulations, including standard security program and OSHA regulations. Be familiar with GSE maintenance procedures.
** Computer skills:
** General Managers may be required to use computer systems to track process completion, manage budgets, and produce reports.  
** Problem-solving skills:
** General Managers may be called upon to troubleshoot issues during irregular flight operations.  
** Time management skills:
** General Managers must be able to manage their time effectively and lead their teams to effectively manage time in order to complete tasks efficiently in a fast-paced environment**.*
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* Qualifications:

** Must possess five years’ progressive management experience, possess a bachelor’s degree in Business or a related field, or a relevant combination of business experience and education Possess a valid driver’s license with a clean driving record.

If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001. If required by customer or role access, be able to secure a Customs Seal through the respective governing agency.

Preferred Qualifications - One+ year of relevant experience. AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.
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