Customer Care Manager — Lead Service & Sales Excellence
Listed on 2026-09-30
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Management
Client Relationship Management
David Yurman is seeking a Customer Care Manager to oversee the daily operations of the call center, lead a team of service and service-to-sales professionals, and ensure exceptional customer satisfaction through process improvements and staff development. The role requires strong leadership, proficiency with call center technology, and a focus on achieving performance targets.
Responsibilities include managing day-to-day center operations, monitoring KPIs, driving sales conversions, and
We would love to welcome a new Customer Care Manager — Lead Service & Sales Excellence to our group in NJ, United States.
The position is based in NJ, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 80..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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