Dir, Program Management

Horizon Blue Cross Blue Shield of New Jersey empowers our members to achieve their best health. For over 90 years
, we have been New Jersey’s health solutions leader driving innovations that improve health care quality, affordability, and member experience. Our members are our neighbors, our friends, and our families. It is this understanding that drives us to better serve and care for the 3.5 million people who place their trust in us. We pride ourselves on our best-in‑class employees and strive to maintain an innovative and inclusive environment that allows them to thrive.

When our employees bring their best and succeed, the Company succeeds.

The role has overall responsibility for planning, directing, executing and coordinating activities required to successfully implement a large scale, multi‑year, program OR a single business portfolio of medium to large programs. The role ensures that program goals are accomplished and its strategic objectives are achieved. The role is responsible for planning, controlling and monitoring all program and project activities to ensure the scope is delivered on budget, on schedule, with quality and ultimately achieves the desired business benefit.

The role is also responsible for defining, developing and enhancing program management best practices, processes, and policy to ensure effective and efficient delivery (examples include reporting, forecasting, capacity planning and agile transformation.) The role is responsible for providing regular status updates to the senior executives. The role is responsible for managing an annual program budget of $20M+.

• Develop and direct multi‑year portfolio and/or program execution plans.
• Primary point of contact for Program status.
• Maintain effective communication with senior leadership (EVPs, SVPs and Steering committee members) making them aware status, critical issues and risks.
• Conduct regular reviews with steering committee(s), senior leadership (EVP/SVP) and core portfolio / program management team.
• Ensure Business Owners are appropriately engaged and informed.
• Ensure Program or Portfolio of programs is proceeding according to plan.

• Program / Portfolio direction and oversight including definition, prioritization, planning, execution, monitoring and evaluation.
• Ensure programs have clear goals, objectives, and timelines with measurable milestones consistent with corporate strategy and goals.
• Ensure appropriate development and tracking of risks, issues, dependencies, contingency plans and allocation of available resources.
• Facilitate leadership reviews.
• Review status reports prepared by program and project personnel, and modify schedules and plans as required.
• Coordinate and respond to requests for changes from original specifications.
• Ensure strong financial management of project estimates, forecasts and actuals.
• Ensure all EPMO deliverables meet quality standards.
• Ensure proper project delivery methodology is utilized (e.g. waterfall, agile, iterative).

• Oversee program(s) from inception to successful implementation.
• Develop project plans specifying goals, strategy, staffing, scheduling, risks, contingency plans, and allocation of available resources.
• Develop and maintain integrated program plan(s) encompassing all critical project tasks and milestones.
• Assign duties, responsibilities and scope of authority to project personnel.
• Direct and coordinate activities of project team personnel to ensure program progresses on schedule and within budget.
• Establish standards and procedures for project reporting and documentation.
• Review status reports prepared by program and project personnel and modify plans as required.
• Prepare…