Director, Airline & Customer Experience
Listed on 2026-10-17
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Management
Business Analyst, Operations Management
gategroup in Newark, NJ seeks a Senior Performance Analyst within the Operational Performance structure to drive airline KPI outcomes. This hybrid role blends data analysis, reporting, and action planning across stations and functions to improve service delivery and margins for a major airline customer.
You will translate data into recovery plans, monitor early warning indicators, and deliver weekly and quarterly reviews with stakeholders including station leadership and Commercial teams.
The Director, Airline Performance & Customer Experience role at gategroup is now open for applications in Newark, NJ, United States.
This position is for the Director, Airline Performance & Customer Experience role at gategroup.
We are seeking a motivated Director, Airline Performance & Customer Experience to join gategroup in Newark, NJ, United States.
Consider building your career as a Director, Airline Performance & Customer Experience at gategroup.
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