Scheduling & Resource Coordinator

Kforce's client, a regional public accounting firm in East Brunswick, NJ, is seeking a Resource Coordinator to support the Tax department through the effective day-to-day coordination of scheduling and resource allocation. This role is remote but must live on East coast or Central time Zone. Duties:

• Act as the go-to scheduling contact for Tax staff and in-charges, resolving questions and issues directly, and escalating to the Resource & Operations Manager when needed
• Coordinate and manage all scheduling and resource allocation for the Tax department, including active monitoring of capacity channels, pairing requests quickly and closing them out effectively
• Oversee the assignment of pooled work during peak busy season, ensuring staff are deployed quickly and effectively as demand shifts
• Conduct regular check-ins with staff, and loop in coaches as needed, including onboarding check-ins with new hires, to ensure schedules are understood, hours are tracking as expected, and capacity commitments are being met
• Monitor scheduled-to-actual variances in billable hours and capacity, share observations on skill gaps, cross-training opportunities, or potential hiring needs
• Perform first-level review of staff capacity commitments against firm billable targets, escalating findings to the Resource & Operations Manager ahead of department head review
• Maintain the scheduling system & compile capacity reporting to support staffing recommendations and hiring decisions
• Help facilitate post-engagement evaluations and the continuous feedback process by ensuring the right staff and evaluators are appropriately connected within the Tax department
• Prepare, distribute scheduling and capacity updates ahead of internal meetings
• Contribute to process improvement efforts

Kforce's client, a regional public accounting firm in East Brunswick, NJ, is seeking a Resource Coordinator to support the Tax department through the effective day-to-day coordination of scheduling and resource allocation. This role is remote but must live on East coast or Central time Zone. Duties:

• Act as the go-to scheduling contact for Tax staff and in-charges, resolving questions and issues directly, and escalating to the Resource & Operations Manager when needed
• Coordinate and manage all scheduling and resource allocation for the Tax department, including active monitoring of capacity channels, pairing requests quickly and closing them out effectively
• Oversee the assignment of pooled work during peak busy season, ensuring staff are deployed quickly and effectively as demand shifts
• Conduct regular check-ins with staff, and loop in coaches as needed, including onboarding checkins with new hires, to ensure schedules are understood, hours are tracking as expected, and capacity commitments are being met
• Monitor scheduled-to-actual variances in billable hours and capacity, share observations on skill gaps, cross-training opportunities, or potential hiring needs
• Perform first-level review of staff capacity commitments against firm billable targets, escalating findings to the Resource & Operations Manager ahead of department head review
• Maintain the scheduling system & compile capacity reporting to support staffing recommendations and hiring decisions
• Help facilitate post-engagement evaluations and the continuous feedback process by ensuring the right staff and evaluators are appropriately connected within the Tax department
• Prepare, distribute scheduling and capacity updates ahead of internal meetings
• Contribute to process improvement efforts

• Bachelor's degree in Accounting, Business Administration, or a related field
• Experience in a professional services or public accounting environment preferred;
  Background in scheduling, resource coordination, or client-service operations is preferred
• Proficient in Microsoft Office Suite with strong Excel skills;
  Ability to quickly learn new programs and technologies
• Experience with Beeye or other scheduling/resource management software for professional services firms a plus
• Strong analytical and organizational skills, with high attention to detail and the ability to manage multiple priorities simultaneously
• Ability to manage shifting priorities and maintain composure during peak periods
• Clear and effective written and verbal communication skills, with the ability to collaborate across all levels of the firm
• Proactive problem-solver who can work independently and elevate appropriately
• Possesses and demonstrates strong…