Case Aide - Refugee Services

Overview

Immigrant & Refugee Services Division at Catholic Charities of the Archdiocese of Newark seeks a Case Aide to provide case management services to Refugee Program clients. The Case Aide will be responsible for the following primary job duties:

• Assist program clients with document production and organization, form completion, scheduling, interpretation and other processes to support access to external programs and resources
• Liaise with internal program teams to identify client needs for initial assistance
• Serve as liaison between clients and external providers, where appropriate
• Follow up with clients to assess progress and record developments
• Compile and regularly update case notes in client database
• Perform other related duties as assigned by the Program Manager and Program Director

• High School diploma or equivalent required. Associate or bachelor’s degree preferred. Previous experience working in a non-profit or government setting is preferred but not required. Fluency in Spanish or Haitian Creole is required.

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• CCAN offers a competitive compensation and comprehensive benefits package for employees. CCAN is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.
• Potential eligibility for federal student loan forgiveness.