Leasing Specialist

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We are currently in search of a passionate and committed Leasing Specialist to become an integral part of our team. Collaborating closely with the Property Manager, the Leasing Specialist will play a pivotal role in overseeing the day-to-day leasing operations of the community.

The ideal candidate will be tasked with achieving leasing objectives as outlined by senior management, while also contributing to the upkeep of the communities.

• Establish trust by creating a connection with prospective residents – take time to understand their preferences and be sure to genuine excitement for them!
• Ensure all prospective residents feel at home from the moment they arrive by creating a warm, welcoming environment and addressing them by name
• Guide tours with confidence and efficiency – provide insight into our lifestyle brand, resident events, and amenities
• Maximize the use of our software systems, Knock and Yardi, to respond to new leads in a timely manner; convert leads to opportunities; execute and record all tasks and follow-up efforts; negotiate leasing terms, guide application process within appropriate time frames, and processes application requirements:
  Lease documents, Screenings, Credit checks, Application fees and other chargers
• Provide excellent administrative support including processing new applications and lease renewals, preparing renewal letters, maintaining a monthly renewal log to closely monitor occupancy, and organizing and maintaining resident files per company procedure.
• Build and maintain rapport with existing tenants to provide personalized, white glove service
• Handling the collection of rent payments, security deposits and application fees
• Review ILS sites and website for listing accuracy
• Run daily reporting, such as availability, to ensure an accurate up-to-date status of all units; provide status reports on a weekly basis
• Handle signing of leases, walking apartments for move-ins and show-able units.
• Assist new residents during the move-in process – explain lease agreement, community rules, location of amenities, and a walk through of their new home at time of moving in.
• Maintain awareness of local market conditions and trends, including but not limited to market data analysis, leasing rates, marketing strategy and leasing velocity
• Work in collaboration with the property management team to ensure an exceptional and unrivaled customer experience overall for all prospects and residents; relay all feedback to ensure resident satisfaction is being maintained and/or improved. Assist Property Manager in developing and implementing effective marketing goals to increase traffic and leads, and innovative strategies that build positive buzz and key connections with current residents and prospects.
• Regularly conduct building and unit walkthroughs to ensure the upkeep of all spaces; provide any necessary feedback to the property management and maintenance departments (Oversee community facilities such as mailrooms, fitness centers and laundry rooms)
• Assist with general office duties as needed associated with the Leasing Team
• Meet the Leasing KPIs

• Highly motivated, self-driven team player
• High School / GED education required.
• Spanish language is required
• Sales skills (e.g., asking open questions, understanding needs, overcoming objections, negotiating)
• Clear, concise, organized, effective communication skills and outstanding customer service skills
• Able to multitask in fast-paced environment
• Suggested proficiency in CRM software:
  Knock CRM + Yardi Voyager + Rent Cafe CRM + Google G-Suite
• Required computer proficiency and knowledge of using Gmail and internet search and Google Sheet updates.
• Attention to detail and time management skills with a collaborative, team minded focus
• Min 1-3 years of experience working as a leasing agent, and/or Real Estate sales experience, preferred experience in a luxury multifamily apartment community.
• In-depth understanding of the real estate industry including laws, policies and best practices
• Ability to work within a team.
• Must be familiar with Fair Housing, ADA, Fair Credit Reporting Act, and other laws and regulations governing multi‑family housing operations.
• Must be available for weekend inspections and showings, and weekday evening resident meetings, as necessary.
• Lease‑up experience required.
• Ability to drive a motor vehicle between locations when required
• Free Gym access
• Access to Private Rooftop Lounge & Coworking
• 10 days PTO policy
• Rent Discount for Employees

Salary: $50,000 - $60,000 base salary (depending on leasing experience) + $300.00/ unit leased

Hours: Full‑time with flexibility to change schedule (must be able to work during the weekends)

Entry level

Full‑time

Sales and Management