Job Coach, Social Work, Career & Life Skills Coaching

GOODWILL INDUSTRIES OF GREATER NEW YORK & NORTHERN NEW JERSEY INC.

Position Title:

_ Job Coach I (Entry-Level)

Location:

Newark NJ

Benefit Classification:
Routinely Scheduled

Position Type: FLSA - Non-Exempt

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully.

We welcome applicants of all backgrounds, identities, experiences, and abilities.

The Job Coach I, provides direct vocational support services to individuals with disabilities participating in Time-Limited Job Coaching (TLJC) and Long-Term Follow-Along (LTFA) services. The Job Coach I, assists participants in obtaining, learning, maintaining, and advancing in competitive integrated employment while ensuring compliance with agency, funding source, and regulatory requirements.

The Job Coach I, is responsible for maintaining a minimum level of direct participant engagement, completing required documentation within established time frames, coordinating with employers and funding agencies, and ensuring participants receive appropriate support services to achieve successful employment outcomes.

• Maintain a minimum of 25 - 30 hours of direct participant engagement weekly.
• Provide on-site and community-based job coaching, training, and support services.
• Assist participants in learning job duties, workplace expectations, and employment-related skills.
• Conduct employer visits and maintain professional relationships with employers.
• Support participants in achieving maximum independence and successful job retention.
• Facilitate natural supports and fading strategies when appropriate.
• Ensure all Time-Limited Job Coaching (TLJC) participants receive intensive services during the first 90 days of employment.
• Provide and document a minimum of 10 hours of Intensive Job Coaching per month for each active voucher during the intensive service phase
• Monitor participant progress and communicate concerns to supervisors and funding agencies.
• Participate in service team meetings and employment planning discussions.
• Complete Individual Service Plans within: 2 weeks of participant intake, Semi-Annual reviews, and Annual reviews
• Maintain accurate and timely documentation in Foothold and other required systems.
• Complete daily progress notes and monthly summaries within required time frames.
• Ensure participant records remain current, accurate, and audit-ready.
• Upload all required supporting documentation into participant records.
• Maintain monthly communication with DVRS counselors regarding participant progress.
• Send a minimum of one monthly update email to DVRS for each active participant.
• Upload DVRS correspondence and updates into Foothold.
• Ensure compliance with all DVRS, DDD, SEMP, TLJC, and LTFA program requirements.
• Participate in case conferences and meetings with DVRS counselors, employers, families, and support teams as needed.
• Obtain and upload participant paystubs monthly for all job coaching and supported employment participants.
• Verify wages, hours worked, and employment status.
• Maintain employment verification records in Foothold.
• Follow up promptly on missing documentation.
• Monitor participant progress toward employment goals.
• Identify barriers to employment retention and develop intervention strategies.
• Maintain compliance with agency productivity standards.
• Ensure all case…