Operations Team Member

Benefits

• Employee discounts
• Flexible schedule
• Training & development

• Part of NJ's fastest growing fitness franchise
• Flexible Scheduling
• Access to facility

Who is Alpha Fit Club? Alpha Fit Club is an empowering circuit style group fitness class that maximizes fitness, builds confidence, and cultivates community. With 30+ locations and growing, it is the strongest group fitness community on the East Coast. If you thrive in a vibrant environment, have a knack for fostering community, and are ready to help take our Bergen County locations to the next level, we want to hear from you!

We are seeking a Operations Team Member to join the team at our successful gym! As an Operations Team Member, your goal is to increase membership numbers through member referrals, and walk-in visits. The ideal candidate has excellent customer service and sales skills, a positive attitude, and a love of fitness.

• Greet members, guests, and prospective members as they arrive at the gym
• Answer texting system and assist members
• Communicate with leads and potential members through texts, emails, and in-person exchanges
  
  Provide an excellent new customer experience
• Assist members with resolving any concerns or complaints
• Working closely with Director of Operations and team
• Attend to cleanliness of studio

• High school diploma/GED required
• Previous customer service or sales experience
• Proficient in MS Office and other computer programs
• Positive, motivating, and effective interpersonal communication skills
• Excellent organizational and time management skills