Dispatcher, Transportation

Join to apply for the Dispatcher role at Farmland Fresh Dairies, LLC.

The purpose of this position is to field incoming calls from 50+ drivers and helpers, customer service, and others to gather, record, and/or report delivery time information and delivery status on selected accounts. This position will also coordinate and oversee all dispatch operations for delivery.

• $25- $30/hr based on experience
• Medical, Dental, Vision, 401K, Life Insurance
• Vacation, sick, paid holidays

• Must be able to work a split shift:
  • Tue, Wed, Thu 6am - 2pm
  • Fri, Sat: 10pm - 6am
  • Working on holidays is required for this position

• Scheduling route dispatch in a timely manner ensuring successful delivery.
• Gathering and recording delivery time information from route drivers.
• Actively involved in interviewing, selecting and training new hires.
• Communicating with customer service on route driver locations as requested.
• Communicating with management and customer service regarding deliveries that will not be made within delivery windows.
• Communicating with mechanics on vehicle condition reports and needed truck repairs to ensure safety protocols.
• Communicating with management and seeking timely resolution on truck breakdown situations.
• Completing delivery logs daily and disbursement to management.
• Working with purchasing department on all product pick-ups, and assigning drivers to complete pick-ups and return product and paperwork to receiving.
• Collecting all assets issued to drivers upon their return including keys, handheld, tickets, etc.
• Communicating with management on any driver/delivery issues that arise during the day.
• Knowledge of routing system software, tracking systems, cold chain software, and in-cabin camera devices preferred but not required.
• Ability to handle safety‑sensitive situations (injuries/accidents) in a professional manner.

Entry level

Full-time

Management and Manufacturing

Food and Beverage Services