Track & Trace Domestic

Keeping Supply Chains Moving Starts with Great People

• About the Role
• Key Responsibilities
• Key Skills

As a Track & Trace Agent on our Domestic team, you follow every load from pickup to delivery . Your day is built on steady, consistent routines : status calls with carriers and drivers, updating the customer and team , and documenting every event in the system .You’ll secure proof of delivery (POD) , log detentiontime, and score carrier performance on our carrier report card.

When something starts to slip, you catch it early and act before it turns into an escalation .You’llneed to trackand trace , dispatch , logistics coordination or customer service experience, strong attention to detail , clear phone communication, and comfort with a TMS .

You’rethe person who notices the details everyone else misses . You like knowing exactly what needs to happen , keeping everything organized , doing it steadily andwell, and closing every loop .You’drather let your work speak for itself than be the loudest voice in the room, and you take quiet pride in a job done right . Here, every load has a clear process from pickup to delivery, andyou’llkeep it on track, document every step, and stay calm when plans change .

If accuracy and consistency are whatyou’reproud of,you’lllove this seat.

White Star Logistics is a fast-growing logistics company based in New Jersey, moving freight across the Mexico–U.S. border, throughout the United States, in and out of ports and rail ramps, and on complex special projects since 2015. We’re on track to double our revenue in 2027, and we’re growing our team by 35% to get there. That growth means real opportunity : new seats, new responsibilities, and a clear path for people who perform .

We run the business on EOS, so everyone knows their seat , owns their numbers, and sees the scoreboard every week . Our culture is built on accountability , ongoing training, and protecting our customers’ freight like it’s our own. If you want to build something , not just fill out a job, White Star is the place.