Senior ServiceNow Developer

Flexible Work Arrangement: 3 days (M, T & W) on-site in Newark, Ohio or Miramar, Florida; 2 days remote.

* This role is not eligible for sponsorship*

• Design, develop, deploy, and support custom applications, integrations, and workflows within the Service Now platform.
• Collaborate with architects, developers, and cross-functional teams to deliver and support business solutions.
• Create and refine prototypes for user testing and feedback analysis.
• Review and maintain technical documentation, including architecture diagrams and user guides.
• Conduct quality assurance testing to identify and resolve defects or issues.
• Troubleshoot and resolve production issues and defects.
• Ensure compliance with company policies, technical and security standards, and recommend Service Now platform governance.
• Mentor other developers, assist in code reviews, and oversee deployments.
• Contribute to the evolution of standards and best practices.
• Ensure uptime and stability of the Service Now platform.
• Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks.
• Deliver a consistent, high level of service within our Serving More standards.
• Other duties as assigned.

• High School diploma or equivalent required
• Bachelor's in computer science, software engineering or related field experience preferred
• 5+ years development experience with Service Now
• 4+ years with Service Now modules such as ITSM, ITOM, HRSD, or CSM
• Familiarity with JavaScript, HTML, CSS, and other relevant technologies
• Service Now Application Developer (CAD) and/or Service Now System Administrator (CSA) certifications preferred

Minimal travel within Park footprint, potential expansion areas, or for conferences and seminars is expected.

This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.

Work from office locations in Newark, OH or Miramar, FL.

Equal Opportunity Employer
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