Senior ServiceNow Developer

Manifest Solutions is currently seeking a Senior Service Now Developer for an onsite position in Newark, OH.

• Design, develop, deploy, and support custom applications, integrations, and workflows within the Service Now platform.
• Collaborate with architects, developers, and cross-functional teams to deliver and support business solutions.
• Create and refine prototypes for user testing and feedback analysis.
• Review and maintain technical documentation, including architecture diagrams and user guides.
• Conduct quality assurance testing to identify and resolve defects or issues.
• Troubleshoot and resolve production issues and defects.
• Ensure compliance with company policies, technical and security standards, and recommend Service Now platform governance.
• Mentor other developers, assist in code reviews, and oversee deployments.
• Contribute to the evolution of standards and best practices.
• Ensure uptime and stability of the Service Now platform.
• Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks.
• Deliver a consistent, high level of service within our Serving More standards.
• Other duties as assigned.

• High School diploma or equivalent required
• Bachelor's in computer science, software engineering or related field experience preferred
• 5+ years development experience with Service Now
• 4+ years with Service Now modules such as ITSM, ITOM, HRSD, or CSM
• Familiarity with JavaScript, HTML, CSS, and other relevant technologies
• Service Now Application Developer (CAD) and/or Service Now System Administrator (CSA) certifications preferred