Newark Shift Lead

Join to apply for the Newark Shift Lead role at Pizza Cottage
.

Base pay range: $13.00/hr - $15.00/hr.

• Provide support to the salaried management team
• Directly supervise approximately 40 team members and hold them accountable to job duties and performance
• Provide feedback to the management team to build team member schedules
• Enforce all company standards, policies, and applicable federal, state, and local laws
• Manage and follow up on tasks vital to overall store operations
• Maintain compliance with beer and liquor licensing, work authorization, and wage and hour laws
• Emphasize safety, sanitation, and security awareness; ensure training of all team members
• Conduct daily line and equipment checks; maintain cleanliness to achieve Health Department and Corporate audit ratings
• Maintain food quality, taste, and presentation standards
• Prevent cross‑contamination and ensure proper food handling and storage through training and supervision
• Resolve escalated conflicts or guest complaints and communicate immediately with management
• Adhere to cash handling and payment processing procedures and policies
• Produce daily, weekly, and monthly reports as required
• Optimize store profit by managing labor and cost of goods/inventory
• Provide clear, respectful, and constructive feedback to team members
• Exercise professional judgment in escalated issues to mitigate risk
• Increase sales through community involvement, promotions, and fundraising opportunities
• Take ownership and responsibility for overall store performance
• Additional duties as assigned by leadership

• Positive work/life balance
• Flexible work schedule
• Paid time off
• Comprehensive and customized training program
• Aggressive monthly bonus potential (based on sales, labor, and profitability goals)
• Employee insurance benefits – medical, dental, vision, and group term life
• Free shift meals
• Closed Thanksgiving and Christmas holidays

• Passion for people and food
• At least 18 years of age
• Successful completion of a background check
• Minimum one year of experience in restaurant management or a supervisory role, preferably in a high‑volume, full‑service restaurant
• High school diploma or equivalent required
• Reliable source of transportation required
• Serv Safe certification recommended
• Proficient understanding of food allergens
• Ability to obtain a Food Handler Card
• Exposure to cleaning chemicals, heat and A/C units, and walk‑in freezers
• Must be able to work a flexible schedule, including opening, closing, weekends, and holidays
• Excellent verbal and written communication skills
• Highly motivated self‑starter with strong attention to detail, organization, and multitasking skills
• Ability to maintain confidentiality of proprietary company and team member information
• Ability to maintain professional demeanor under pressure
• Personable and friendly personality; able to communicate with guests
• Strong understanding of customer service and guest satisfaction
• Knowledge of basic math functions involving currency
• Strong interpersonal skills and ability to work independently and with others
• Ability to take direction and constructive feedback from leadership
• Computer proficiency with Windows programs, calculators, copy machines, printers, cash drawers, POS touch screens, and food equipment
• Ability to lift 10–50 lbs (occasionally more) and lift overhead frequently
• Ability to work at a fast pace and with high intensity while standing for extended periods

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Management and Manufacturing
• Industry: Food and Beverage Services

LT Pizza Co LLC dba Pizza Cottage is an equal opportunity and E‑Verify employer. We are committed to providing all team members with a safe, drug‑free environment void of discrimination or harassment where our team members can learn, grow, and develop more than they can on their own.

Apply today to join our winning team!