Controller, Accounting, Office Administrator​/ Coordinator

Responsibilities

• Supporting the delivery of key operational contracts by providing accurate administrative, financial and customer support activities.
• Assisting with fleet management and related financial reports.
• Acting as a key point of contact for customers, operational teams and internal stakeholders, ensuring queries are resolved efficiently and professionally.
• Managing contract-related information, systems and documentation to ensure data accuracy, compliance and effective service delivery.
• Producing reports, analysing information and identifying opportunities to improve processes, efficiency and customer outcomes.
• Creating purchase orders, receiving invoices and assisting with financial administration and contract controls activities in line with business requirements.
• Assisting with and creating end of month reports.
• Working closely with operational teams to coordinate activities, monitor performance and support the successful delivery of services.
• Contributing to continuous improvement initiatives by identifying opportunities to simplify processes and enhance ways of working.
• Building effective relationships across the business to support operational performance and customer satisfaction.

• Experience working in an administrative, operational support, contract support or customer-focused environment.
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
• Excellent attention to detail and a commitment to maintaining accurate records and data.
• Strong communication skills with the confidence to work with a variety of stakeholders.
• Good analytical and problem-solving skills, with the ability to identify issues and propose solutions.
• Experience using Microsoft Office applications, particularly Excel.
• A proactive approach with a willingness to learn and continuously improve processes.
• Experience of working with business systems, financial processes or contract administration would be advantageous.
• Ability to pass DBS check