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Lead Medical Assistant

Job in Newburgh, Orange County, New York, 12550, USA
Listing for: UnitedHealth Group
Full Time position
Listed on 2026-10-16
Job specializations:
  • Healthcare
Salary/Wage Range or Industry Benchmark: 20 - 36 USD Hourly USD 20.00 36.00 HOUR
Job Description & How to Apply Below

Optum NY, is seeking a Lead Medical Assistant to join our team in Newburgh, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and erience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country.

Because together, we have the power to make health care better for everyone. Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

Schedule:

Monday-Friday 8:30am-4:30pm, 5 days per week with optional overtime available.

The Lead Medical Assistant participates in providing patient care at an expert skill level while serving as a team lead within the practice. The Lead MA provides leadership, training, onboarding, workflow oversight, and operational support across Cardiology, Rheumatology, Endocrinology, Neurology, Dermatology, Oncology, Nephrology, and Pulmonology. This role supports a single Newburgh location and may be assigned to various specialty areas based on operational needs.

Primary Responsibilities:
  • Performs all duties at the expert level within the scope of a Medical Assistant practice, including specimen collection, venipuncture, capillary blood collection, EKGs, wound dressing changes, obtaining cultures, equipment quality checks, and sterilization of instruments and equipment
  • Spends approximately 50% of time supporting clinic metrics, projects, workflow optimization, and process improvement initiatives
  • Serves as team lead and assists with coordination of daily operations and workflows.
    Develops and manages monthly staff schedules
  • Oversees workflows supporting Cardiology, Rheumatology, Endocrinology, Neurology, Dermatology, Oncology, Nephrology, and Pulmonology
  • Assists with rooming patients and providing coverage during staff call-outs, lunches, and provider coverage needs, including providers working a fifth day
  • Coordinates onboarding, orientation, precepting, education, and training of new staff members
  • Serves as a mentor and subject matter expert for Medical Assistant staff
  • Promotes a positive work environment and supports clinic culture
  • Coordinates patient care as directed by providers and established policies and procedures
  • Organizes exam and treatment rooms, stocks and cleans rooms, and sterilizes instruments
  • Maintains inventory levels and follows up on supply discrepancies
  • Creates and maintains an environment that supports infection prevention
  • Performs telephone and in-person screening limited to intake and information gathering without requiring clinical judgment
  • Supports and follows Standard Delegation of Orders
  • Ensures Medical Assistant staff complete required training and development activities
  • May be assigned to support various specialty departments within the Newburgh location based on operational needs

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • High School Diploma or GED
  • Graduate of an accredited Medical Assistant program
  • 2+ years of Medical Assistant experience
  • Phlebotomy experience
Preferred Qualifications:
  • Basic Life Support (BLS) certification through the American Heart Association
  • Team Lead, Lead Medical Assistant, or supervisory experience in a medical practice setting

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives.

The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as…

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