Executive Assistant

About Node4

We are a united force driven by a single ambition; to deliver faster transformation, lower cost, and truly differentiated outcomes - we do this by bringing together our AI Augmented MSP platform, hybrid sovereign cloud solutions, deep Microsoft expertise and the Node4 People.

• Nimble – We focus on what matters most, adapt fast and embrace change
• Original – We think differently, stay curious and innovate
• Driven – We are bold, bring energy and own the outcome
• Engaged – We operate as one, building strong relationships
• 4 More – We always go further for our people, customers and partners

The Executive Assistant will provide high-level administrative, operational, and strategic support to two senior executives within a fast-paced managed services technology business. This role requires exceptional judgment, discretion, and organisational skills, alongside a strong understanding of technology environments, client service operations, and commercial priorities. The ideal candidate is proactive, detail-oriented, and comfortable managing competing priorities while acting as a trusted partner to senior leaders.

• Provide comprehensive right-hand support to two executives, anticipating needs and enabling them to operate at maximum effectiveness
• Manage complex calendars, including internal meetings, client engagements, and board-level commitments
• Coordinate domestic and international travel arrangements, including itineraries, accommodations, and expense management
• Prepare agendas, presentations, briefing notes, and follow-up actions for executive and client meetings
• Act as a gatekeeper and first point of contact, handling confidential matters with discretion and professionalism
• Provide light‑touch, ad‑hoc support to one or two other executives as required
• Support preparation for leadership, board, and governance meetings, including papers, minutes, and action tracking
• Assist with operational rhythms such as monthly business reviews, financial updates, and KPI reporting
• Liaise with colleagues across technology, service delivery, sales, finance and people teams to ensure alignment and follow‑through
• Track key actions, deadlines, and priorities to ensure commitments are met
• Support ad‑hoc projects related to business growth, service improvement, or operational efficiency
• Assist with coordination of client meetings, QBRs, and executive‑level engagements
• Communicate professionally with clients, partners, vendors and external stakeholders on behalf of executives
• Maintain a polished and professional presence aligned with the company’s brand and values
• Manage and maintain accurate records, documents and correspondence
• Improve executive workflows, processes and systems to enhance productivity
• Ensure sensitive information is handled in accordance with data protection and security standards

• Proven experience as an Executive Assistant or senior administrative professional supporting executives
• Experience in technology, IT services, managed services, or professional services environment
• Exceptional organisational skills with the ability to manage multiple priorities simultaneously
• Strong written and verbal communication skills
• High level of discretion, integrity and confidentiality
• Advanced capability with Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams)
• Confidence working with senior leaders and influencing at all levels

• Experience supporting more than one executive concurrently
• Understanding of managed services models, SLAs or technology delivery environments
• Experience preparing board or leadership‑level materials

• Highly proactive, anticipatory and solutions‑focused
• Calm and composed under pressure
• Detail‑oriented while maintaining a commercial, big‑picture mindset
• Strong relationship builder with professional presence
• Flexible and adaptable in a dynamic, growing business
• Team player

• Hybrid working
• Private Medical Insurance or Company Paid Health Cash Plan
• Employee Assistance Program
• 25 days holidays plus your birthday off
• Option to purchase additional holiday (up to 5 days)
• Company Pension Scheme
• Life Assurance x 4
• A diverse workforce
• Em…