Business Support Administrator - 01874

Are you an organised individual with excellent attention to detail and looking for a rewarding administrative role within Children's Services at West Berkshire Council? We are seeking a Business Support Administrator to provide essential business support to our front line social work teams, reporting to the Business Support Officer, to ensure the smooth operation of our service.

• Dealing with enquiries from customers, colleagues, and external stakeholders, providing appropriate information and assistance.
• Taking minutes of sensitive meetings, typing up within timescales and circulating to attendees
• Maintaining accurate records and databases, including data entry and information retrieval.
• Providing administrative support to social workers and managers such as scheduling meetings, arranging appointments, and preparing documents.
• Supporting the Business Support Officer with various tasks to ensure effective service delivery.

• Excellent organisational and time management skills, with the ability to prioritise tasks effectively.
• Strong written and verbal communication skills.
• Attention to detail and accuracy in data entry and record keeping.
• Proficient in using Microsoft Office applications, including Word, Excel, and PowerPoint.
• Ability to work independently, as well as part of a team, demonstrating a proactive approach to work.

Previous experience in an administrative role is essential, ideally within a public sector or customer-focused environment.

• Flexible working wherever possible between the hours of
• Hybrid working wherever possible working 40% in the office
• Access to a wide range of training and development opportunities
• Generous Local Government pension scheme
• Family friendly policies
• A range of local discounts
• Wellbeing Programme including Employee Assistance Programme and employee benefits
• You will also be entitled to a generous annual leave entitlement starting at 28 days per annum (plus public holidays) Rising by an additional 5 days after 5 years’ service.

Join us at West Berkshire Council and make a positive impact in our community while advancing your career.

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If you would like to learn more about this role, please contact Julie Povey on or email  or Gemma Topping on or email gem

The Council supports Equal Opportunity of employment and positively encourages applications from people who fall within any of the nine protected characteristics under the Equality Act 2010.

This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2016; the requirement to fulfil all spoken aspects of the role with confidence in English applies.

This role requires a standard DBS check

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We encourage all applicants to ensure their submissions are authentic, tailored to the role, and clearly demonstrate their own knowledge, experience and suitability.