Chiropractic Administration Assistant Apprentice

Introduction

We’re looking for an energetic, organised, people-focused Chiropractic Administration Assistant to join our friendly front desk team. Working in a fast-paced, caring environment where customer service is at the heart of everything we do, the role includes reception, diary management, admin support, and creating a welcoming space for our patients.

We are a modern chiropractic clinic conveniently situated in Newbury town centre with five chiropractors and two massage therapists that specialise in helping people to get the most out of life by reducing pain levels and improving mobility.

• Greeting patients and delivering exceptional customer service
• Managing appointments and clinic diary
• Answering phone/email enquiries in a professional, helpful manner
• Supporting chiropractors and the clinic team with day-to-day admin
• Ensuring smooth front desk operations
• Replenishing refreshments
• Stock Control
• Administration of the Membership scheme
• Finance – taking card payment, cashing up and checking of direct debit payments
• Supporting the team at external events
• Administration and reporting on promotional events
• Light cleaning of the Practice

Ongoing training and development are encouraged and supported.

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Team working
• Initiative
• Patience
• Eager to learn
• Professionally Presented

• Essential - GCSE
  - English - 4
• Essential - GCSE
  - Maths - 4

Course: Business administrator (level
3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Week: 22-24 hours a week the hours of between the hours of 7.40am-7.30pm on a shift system. Must be able to cover team members holidays throughout the year including the occasional Saturday

Expected Duration: 1 Year 6 Months

Training Provider: WEST BERKSHIRE TRAINING CONSORTIUM