Performance Lead

Company Description

Location: Newbury +
* Hybrid
Working hours: 37.5 hours per week – Monday - Friday
Grade: 11
Duration:Permanent

* Hybrid
We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role.

Wedon'trequire you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specificroleand your team.

Who We Are

We’rehere to build a network the UK can count on – one that connects people,placesand potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with Vodafone Three, that future’sbeing built – today.

We’recreating more than the UK’s best network.

We’rehelping close the digital divide, empowercommunitiesand drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here.

We’rebuilding a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’lljoin a team that genuinely cares – about each other, about our customers, and about the futurewe’rebuilding. From day one,you’llbe welcomed,valuedand encouraged to bring your whole self to work.

Why Vodafone Three

Join us andyou’llbe at the heart of change. That means building responsibly, investingsustainablyand creating opportunities that last.

We’renot just expanding connectivity;we’rereimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’llwork onreal challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role,you’llbe helping to build a future that works better for everyone.

We move atpace, becausewhatwe’rebuilding matters – andwe’relearning as we go.

We’reproud of the progress we’vemade, butwe’rejust getting started.

Be a part of Vodafone Three Consumer Operations, where delivering exceptional customer experiences is at the heart of everything we do. From supporting our customers across multiple sales and care channels to driving operational excellence and digital transformation, we work to enhance every interaction. This is where innovation meets service, and where your impact can make a real difference.

We’recreating something special. We are joining forces to create the biggest mobile network provider in the UK. Through our collective strengths and talents, we will transform customers’ experience and create a best-in-class network for coverage, connectivity, and reliability, delivering greater value and more choice for the nation than ever before.

There are very few moments in our careers where we can feel the ground shifting beneath us, where we can sense that something bigger thanwe’veknown before is taking shape.

We’renot just building a company.

We’regoing to build a culture, alegacyand a future to be proud of. This will require remarkable leadership and together we can set the standard in the industry and beyond for both customer and employee experience, in what it is a career-defining opportunity.

This role supports TSAR’s volume budget delivery by driving growth, managing performance frameworks, and aligning cross-functional channel requirements. It fosters clear channel accountability while enabling success through planning and collaboration. Key responsibilities include target and budget setting, contributing to operational improvements, and representing TSAR sales performance across trading forums to enhance commercial outcomes.

What you'll do

• Support the TSAR channel in achieving volume and value budget targets by identifying growth opportunities and managing performance frameworks
• Lead cross-functional sales planning, ensuring channel requirements are…