Governance Lead; MBNL

Company Description

Vodafone Three - Governance Lead (MBNL)

Newbury + Hybrid

Full time 37.5 hours per week – Mon to Fri

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with Vodafone Three, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Join our UK Networks team, wherewe’re continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen – simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers.

As Governance Manager, you will oversee contract governance, performance monitoring, documentation, and reporting for key partner and Network supplier contracts. You will support Contract Managers on major projects and ensure strong time‑management and expectation‑setting.

You will work closely with MSA/MSP Contract Managers to maintain effective governance and build a solid understanding of each contract. You will prepare and distribute Governance Board packs and report on Vodafone and supplier compliance using Contract Watch.

You will regularly engage with Network Design, Build, and Operations teams to ensure they manage their contractual obligations, track deviations with reasons, monitor risks and issues, and elevate key insights to the relevant Contract Manager.

• Preparation, planning and distribution of Governance Board packs to support the relevant contractual requirements and implement and run effective internal and or partner/supplier governance processes to track and report on Vodafone Three and Partner/Supplier compliance with all contractual obligations
• Strong knowledge/understanding of relevant contracts and able to explain how contracts work to operational stakeholders and refer issues on for specialist advice and support.
• Accountable for the high quality and accurate production of a monthly reporting suite shared with senior internal stakeholders demonstrating VF & suppliers performance against core contractual KPI’s and Ad Hoc requests
• Highlighting contract obligation compliance issues with Senior Managers in a timely manner.
• Own continuous improvement in relation to governance…