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Senior Customer Success Leader

Job in Newbury, Berkshire, RG14, England, UK
Listing for: Rocket Software
Full Time position
Listed on 2026-06-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Rocket Software in Newbury is seeking a Senior Customer Success Manager to manage client interactions, ensuring long-term success and providing exceptional support. The role involves fostering internal relationships, coordinating initiatives, and mentoring junior team members.

The ideal candidate will have 6 years of customer engagement experience and a preference for a relevant bachelor’s degree. Strong knowledge of Rocket's products and experience in cross-functional teams are essential.

This position promotes inclusivity and values diversity within the workplace.

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Position Requirements
10+ Years work experience
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