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Lead ProCare Customer Experience Specialist (Hybrid

Job in Newbury, Berkshire, RG14, England, UK
Listing for: Stryker Group
Full Time, Part Time position
Listed on 2026-08-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 26000 - 44000 GBP Yearly GBP 26000.00 44000.00 YEAR
Job Description & How to Apply Below
Position: Lead ProCare Customer Experience Specialist (Hybrid)

Stryker is seeking a Pro Care Customer Experience Representative in Newbury for a part-time hybrid role. You will manage contract data input, process repair and work orders, coordinate returns and collections, and handle proof of delivery and pricing requests, all while maintaining clear, courteous communication with customers and Sales colleagues.

The successful candidate will investigate and resolve invoice disputes, log issue resolutions, and support colleagues across multiple processes.

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