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Customer Service Lead — Mentorship & Process Excellence
Job Description & How to Apply Below
Adecco Group UK & Ireland is seeking a Customer Service Lead Specialist in Newbury. This lead-level role manages service-related customer requests, oversees service contracts, and mentors team members to ensure high-quality support.
The position is temporary ongoing, with 35.5 hours per week from Monday to Friday, at a pay rate of £14.50 per hour. The role emphasizes efficient issue resolution and collaboration across service processes and technical areas, contributing to customer satisfaction
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