Field Service Engineer

Join to apply for the Field Service Engineer role at STERIS
.

At STERIS, we help our customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

How you will make a difference:
We are looking for someone motivated by impactful work, passionate about excellent customer service, problem solving, and who possesses strong mechanical and electrical skills. A career with STERIS in our Healthcare Engineering team could be a great fit for you.

About us:

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. Our mission is to help our customers create a healthier and safer world. Working at STERIS, you GROW
, LEARN and MAKE A DIFFERENCE
.

We are currently recruiting for a Field Service Engineer vacancy. This is an excellent opportunity to join us at a skilled level in a division that drives the business forward through providing a best‑in‑class engineering service to our customers.

The service engineer performs required preventive and corrective maintenance on STERIS/Cantel product lines and field troubleshooting primarily in their service area in the country. Tasks include disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting, calibrating, and certifying equipment ready for use using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc.).

• Perform administrative duties as assigned including computer synchronization daily, complete service reports, and maintain tools and parts inventory to prescribed levels as required by Team Leaders and Service Manager.
• Use corporate applications (Siebel, Oracle, Sales Connection, others) to handle daily activity.
• Develop and maintain effective, communicative relationships with customers, managers, support functions and the sales organization.
• Maintain a courteous and professional demeanor when working with customers, contractors, management, and fellow employees. Follow customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures.
• Provide solutions to customers to enhance sales and growth in the field through effective positioning of STERIS/Cantel products and services, identifying opportunities, and passing leads to management and sales.
• Other duties as assigned by the Service Manager. This position description is not an exhaustive list of duties but is intended to give a general indication of work undertaken and will vary in the light of changing demands within the department. Substantive changes in the range of work will be carried out on consultation with the post holder.

• Minimum of 2 years industry related experience and a general knowledge of operating washing and sterilize processing units.
• Valid driver’s license required.

• Good troubleshooting skills as well as a proven organizational attitude.
• Computer literacy with a good standard of education and good oral and written communication.
• Sufficient technical knowledge of the English language.
• Completion of a recognized mechanical, electrical, or electronic technical training scheme.

Associate

Full‑time

Information Technology, Customer Service, and Engineering. Industries:
Medical Equipment Manufacturing and Hospitals and Health Care.

STERIS strives to be an Equal Opportunity Employer.