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IT Business Analyst IT Consultant

IT Service Excellence Lead — AI-Driven ITSM & Automation

Job in Newbury, Berkshire, RG14, England, UK
Listing for: Voiscentre
Full Time position
Listed on 2026-02-25
Job specializations:
  • IT/Tech
    IT Business Analyst, IT Consultant
Job Description & How to Apply Below
A leading telecommunications firm in the UK is seeking experienced IT Service Management professionals to enhance service performance and lead strategic initiatives. The role involves collaborating across ITSM practices, analysing customer data, and driving automation and digitalisation efforts. Candidates should have at least 5 years of experience in ITSM, a strong grasp of ITIL frameworks, and excellent communication skills. This position offers exposure to cutting-edge technologies in a global environment.
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