Mandarin speaking Senior Technical Engineer

Job Title:

Mandarin speaking Senior Technical Engineer-Newbury
The Skills You'll Need:
Mandarin, Repair & Refurbishment, networking devices, smart home products
Your New Salary: up to £35k, depending on experience
Office based
Perm
Start: ASAP

Mandarin speaking Senior Technical Engineer-Newbury - What You'll be Doing:

• Perform advanced troubleshooting and repair of routers, switches, Wi-Fi devices, smart home products, and consumer electronics.

• Conduct system-level and component-level diagnostics, including PCB fault finding, power circuits, ports, firmware recovery, and hardware analysis.

• Handle complex, escalated, or high-priority repair cases and provide technical solutions.

• Support, coach, and guide product testers and junior engineers on difficult technical issues.

• Develop and share technical knowledge, repair procedures, and best practices within the team.

• Learn, implement, and adapt new repair methods and technologies introduced by overseas HQ.

• Assist in planning and allocating daily repair workload to ensure efficient operations and achievement of performance targets.

• Monitor repair quality, identify recurring technical issues, and recommend process improvements.

• Support root cause analysis and continuous improvement projects to improve repair efficiency and reduce failure rates.

• Assist with training and onboarding of new team members.

• Maintain ESD standards and ensure compliance with UK health & safety and WEEE regulations.

• Provide regular feedback to management regarding technical challenges, team performance, and operational improvements.

Mandarin speaking Senior Technical Engineer-Newbury - The Skills You'll Need to Succeed:

• Hands-on experience in electronics repair/refurbishment, preferably with networking devices, smart home products, or consumer electronics.

• Strong skills in fault diagnosis, PCB repair, soldering, component replacement, firmware flashing, and device testing.

• Good understanding of networking fundamentals (IP, routing, Wi-Fi) and ability to read technical documentation.

• Experience handling complex repairs, root cause analysis, and implementing repair improvements.

• Ability to provide technical guidance, mentor junior engineers, and support team development.

• Experience coordinating repair workloads, maintaining quality standards, and improving operational efficiency.

• Previous experience supervising a technical team or workshop environment is desirable.

• Strong problem-solving, communication, and decision-making skills.

• Ability to work collaboratively with overseas HQ and local teams.

• Organised, proactive, and committed to high-quality repair standards.

• Mandarin Chinese language skills are an advantage