PL SME, Logistics Operations

3PL SME, Logistics Operations
12 Month, Maternity Cover Newbury, UK - On-Site Position

The 3PL SME is responsible for coordinating activities that enable the logistics operations process operating model while also serving as a first point of contact between Stryker Logistics Operations stakeholders and its third-party logistics (3PL) partner. Acting as the primary liaison between the two organizations in respect to the daily operations, this role ensures operational efficiency, regulatory compliance, and optimal inventory management across multiple systems.

Additionally, the position provides subject matter expertise (SME) on warehouse logistics, human tissue regulatory compliance activities, and business process improvement.

• Serve as the primary point of contact between Stryker and 3PL warehouse operations, ensuring alignment on operational priorities and performance.
• Lead daily calls with 3PL operations teams to review KPIs and set daily objectives.
• Conduct regular Gemba walks to assess operational efficiency and identify areas for improvement.
• Monitor and enforce KPI performance, holding the 3PL accountable for service levels.
• Troubleshoot and resolve operational issues that arise within the 3PL operations, including system-related discrepancies and regulatory challenges.

• Ensure accurate inventory alignment between Stryker's Oracle system and the 3PL’s enterprise systems.
• Work closely with the 3PL operations leadership team to resolve discrepancies and maintain inventory integrity across both platforms.
• Collaborate with Stryker's Supply Planning team to communicate logistics priorities and resolve supply chain issues, including under- and over-delivered shipments.
• Oversee the release and reintegration of MDR (Medical Device Regulation) stock into active inventory.

• Serve as Process Owner for Logistics Operations processes/ training materials. Develop and refine Standard Operating Procedures (SOPs), work instructions and training plans to optimize logistics operations’ quality and compliance.
• Identify and implement lean process improvements to enhance efficiency and reduce operational waste.
• Address quality and regulatory issues from an operational perspective, collaborating with relevant stakeholders to ensure compliance.
• Coordinate logistics operations inventory compliance activities in collaboration with relevant stakeholders. This includes ensuring Oracle programs are in place to facilitate all stock accuracy actions (Picking exception, Cycle count etc) and relevant subinventory& locator management activities (e.g. DAR/ EXP/RTS etc)
• Support and drive UK waste reporting initiatives in line with regulatory requirements.
• Collaborate with key stakeholders such as Sales and Marketing, Supply Chain Planning, Logistics operations to ensure new product launch readiness for all products to be introduced into UK/ Ire market
• Support ad-hoc tasks that enable the UK Logistics Operations to achieve best in class business process operating model

• Provide ad hoc support to internal Stryker teams requiring logistics expertise.

• Essential:
  High School/ Diploma / GCSE's (or equivalent)
• Desired:
  Further Education i.e. College or University
• English speaking (Professional Working Proficiency in English communication)

• Experience of working within a team.
• Experience of working to tight deadlines.
• Excellent communication skills
• Can demonstrate a high level of problem-solving skills
• Must be IT literate and efficient in an administrative environment. Well versed in Microsoft Office tools
• Knowledge of…