Store Lead

Since 1792 we’ve supplied innovative paints and coatings that help color people’s lives and protect what matters most. Our world‑class portfolio of brands—including Dulux International, Sikkens and Interpon—is trusted by customers around the globe. We operate in more than 150 countries and use our expertise to sustain and enhance everyday life. We believe every surface is an opportunity and are dedicated to sustainable solutions.

Store Lead

Competitive Salary & Sales‑Based Bonus

Newbury, Berkshire

We encourage you to apply if you have relevant experience and expertise for this role even if you don’t meet every criteria listed in the job description.

Job Purpose

An important member of the Dulux Decorating Centre (DDC) store management team, you will support a Manager responsible for the performance of a cluster of DDC stores to increase sales and market share by building effective partnerships with customers and developing and engaging the store sales team to meet business targets.

Job Responsibilities

• Support the Cluster Manager to deliver a culture of engagement.
• Collaborate in nurturing a high‑performing sales team to deliver an outstanding customer experience.
• Help ensure stores have the right culture, processes and controls in place.
• Own the P&L with an emphasis on delivering sales while optimising margin, cost efficiency and protecting against stock/cash losses.
• Maintain a market‑leading service experience for our customers.
• Develop customer contact plans.
• Review performance and trends with the Cluster Manager.

Job Requirements

• Proven experience supervising a store and reviewing people/business performance.
• Understanding the importance of nurturing and inspiring colleagues.
• Comfortable using business systems.
• Commercially astute.

What Makes You Stand Out

• Excellent communication, customer service and interpersonal skills.
• Enjoys a collaborative working environment where supporting colleagues is key.
• Well organised with an eye for detail.
• Calm under pressure.

What we Offer at Dulux Decorating Centres

We offer great personal development opportunities and roles with breadth and depth of scope and impact, plus a comprehensive package, including:

• Competitive salary (depending on experience).
• 25 days holiday excl. bank holidays.
• Income protection.
• Staff discount at Dulux Decorating Centre stores.
• Employee Assistance Programme.
• Employee Life Assurance.
• Company pension.
• Product discounts.
• Flexible benefits scheme—including Gymflex, retail card, dental cover and more.

At Akzo Nobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best selves.

We strive to embrace diversity and our talent acquisition process supports this, ensuring all qualified applicants receive consideration without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age or disability.