Software Engineering Squad Lead; ServiceNow - GammaLabs

Software Engineering Squad Lead (Service Now) - Gamma Labs

Newbury, UK

Posted Monday 9 February 2026 at 01:00

At Gamma, we’re more than just a leader in Unified Communications as a Service (UCaaS) – we’re a dynamic, forward‑thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and we’re expanding rapidly to bring digital automation and Gamma‑powered services to SMEs through a growing network of channel partners.

We move fast with a start‑up mindset, but we have the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you’ll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas.

We are looking for a Software Engineering Squad Lead to motivate, coach, and mentor a team to deliver various projects which are coordinated with our product and project teams and to provide technical implementation of various systems which reside in the BSS/OSS space. The Software Engineering Squad Lead will have build responsibility and understanding of technical requirements such as capacity, security, maintainability, and other non‑functional aspects.

• Organising and running of a small team including overseas contractors.
• Development for the Service Now platform.
• Technical systems and software design.
• Solving technical problems.
• Implementing new features.
• Code review.
• Automated testing.
• Driving CI/CD best practices.
• Providing accurate time and cost estimation of solutions.

• Team leadership.
• International contractor coordination.
• Requirements analysis.
• Service Now.
• Version control.
• RDBMS.
• Automated testing.
• CI/CD.
• AWS.

• At Gamma, we believe in work‑life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you.
• Family matters, too. With enhanced maternity and paternity pay, we’re here to support you as a parent and help you thrive in your career.
• We care about your future, so our pension plan helps you save for the years ahead with contributions of up to 5.1% from Gamma, alongside your own contributions.
• Your well‑being is our priority. We offer group income protection and life assurance (four times your salary) to ensure peace of mind for you and your loved ones.
• We want you to share in our success. That’s why we offer tax‑efficient share save and share incentive plans, giving you the opportunity to benefit from Gamma’s growth.
• We’re committed to health, both physical and mental, and provide private medical insurance through Vitality, which extends to your immediate family at an additional cost.
• And, because we care about the environment, we offer an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making it easier to get around sustainably.

• Unfortunately, we can’t offer visa sponsorship or relocation support for this role.
• This role is hybrid from our Newbury office.
• If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for!

Gamma is an equal‑opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves. We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply.

We don’t discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family‑friendly employer with a culture based on trust, autonomy, and flexibility to help you create a work‑life balance and enjoy working here at Gamma.

For recruitment agencies – we have a network of fantastic partners that support us in our hiring from time to time. We’re not looking to increase that network currently, so please don’t send speculative CVs.