Receptionist, Administrative​/Clerical

2 days ago Be among the first 25 applicants

We create communities where employees thrive in their work, helping our residents thrive in their homes.

• Answer incoming telephone calls in a cheerful and marketing‑oriented way, determine the purpose of callers, and forward calls to appropriate personnel or department.
• Retrieve messages from voice mail and forward them to appropriate personnel.
• Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Answer general questions about the community and provide callers with address, directions, and other information and refer other specific questions to appropriate staff.
• Welcome on‑site visitors, determine nature of business, and announce visitors to appropriate personnel.
• Coordinate guestroom reservations.
• Maintain current list of residents who are hospitalized.
• Update appointment calendars, including transportation and beauty calendars, as directed.
• Receive, sort, and route mail, and maintain and route publications.
• Distribute written communication, accept and sign for deliveries (mail, prescriptions, etc.).
• Maintain copy and fax machines, assist users, send faxes, and retrieve and route incoming faxes.
• Create and print fax cover sheets, memos, correspondence, reports, and other documents when necessary.
• Perform other clerical duties as needed, such as filing, photocopying, and collating.
• Order, receive, and maintain office supplies.
• Collect rent checks from residents and family members and provide needed information to bookkeeping for billing.
• Collect money for store purchases and meal tickets, etc.
• May drive company vehicle from community to social and other various destinations (only if required by community).
• May perform other duties as assigned.

• High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
• Basic First Aid and CPR certification where required.
• Must successfully complete all Atria specified training programs.
• Able to read and comprehend simple instructions, short correspondence, and memos; able to write simple correspondence; able to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of the organization.
• Able to add and subtract two‑digit numbers and to multiply and divide with 10’s and 100’s.
• Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions; able to deal with problems involving a few concrete variables in standardized situations.
• Able to operate telephone, emergency call system, monitoring board or beeper, photocopier; able to work various schedules and shifts as needed.

• Paid holidays and PTO
• Employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees
• Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
• Benefits package also includes Health, Dental, Vision, and Life Insurance
• Retirement Savings Plan / 401(k) employer match
• Tuition reimbursement (U.S Based Communities)
• Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

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