Stylist in Training​/Apprentice Stylist

Position: Stylist in Training / Apprentice Stylist

Join to apply for the Stylist in Training / Apprentice Stylist role at Supercuts
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Location:

45 Storey Ave, Newburyport, MA 01950, United States.

Job Duties

A stylist-in-training at Supercuts is a temporary 90‑day position designed to integrate an unlicensed, future stylist into the salon workplace and to help them learn the business. The stylist-in-training’s responsibilities include:

• Market and grow the business.
• Observe other stylists and managers at work and ask relevant questions.
• Provide exceptional customer service.
• Control expenses.
• Promote and sell services and retail products.
• Answer telephones, stock, dust shelves, and sweep hair.
• Complete all other duties as assigned by the manager.

The stylist-in-training may be eligible for a promotion to the stylist position once they receive their license. A promotion is not automatically guaranteed; the stylist-in-training must apply for the position. Candidates must:
1) possess a valid license in their state;
2) be able to perform the duties allowed by their state’s license, including cutting, styling, coloring, waxing, washing, and perming; and
3) demonstrate Regis values of honesty, accountability, integrity, and respect.

Qualifications

• Graduate from an accredited cosmetology school and obtain the necessary license(s) within or before 90 days of hire.
• Ability to work in a dynamic salon environment.
• Good time‑management skills, good judgment, and the ability to multi‑task.
• Well‑developed interpersonal skills to communicate professionally and courteously with customers, co‑workers, and management.
• Computer knowledge, including but not limited to point‑of‑sale systems and data entry.
• Ability to work a flexible schedule, including nights and weekends.

Essential Functions Market and Grow the Business

• Promote and sell services and products, recommend additional services, and enhance customer satisfaction.
• Clearly convey a complete understanding of pricing for available services.
• Coordinate promotional sales displays as directed using Shop Talk.
• Responsible for sales to walk‑in retail customers.

Provide Exceptional Customer Service

• Understand the needs of the customer, greet each customer professionally by name, escort all clients through the salon, and give a salon tour when necessary.
• Estimate wait times for scheduled and unscheduled appointments.
• Answer the telephone promptly and professionally.
• Handle general complaints and refer customer service issues to the manager.

Manage and Control Expenses

• Follow weekly salon schedules as directed by the Salon Manager.
• Correctly charge for services rendered and products purchased, including proper discounting per company policy.
• Safeguard company assets by adhering to company policies and procedures.

Complete Required Administrative Tasks/Compliance

• Perform tasks related to assisting salon operations (answering telephones, stocking shelves, sweeping hair, etc.), and other duties as assigned by the manager.
• Communicate effectively with management, customers, and co‑workers in a professional and courteous manner.
• Maintain and uphold safety standards by identifying and correcting conditions that affect salon safety.
• Attend work timely and consistently, including mandatory staff meetings, training sessions, or as otherwise required by management.
• Adhere to all corporate policies, procedures, and work rules.
• Handle all POS transactions, including opening and closing the register.

Physical Requirements and Work Environment

• Frequent lifting up to 10 lbs. to stock retail shelves; occasional lifting 10–25 lbs. to assist unloading monthly shipment of products.
• Continuous standing throughout the day.
• Continuous reaching, alternating between shoulder‑level and above shoulder‑level height to stock shelves.
• Occasional pushing and pulling to move styling chair.
• Continuous exposure to various chemicals and fragrances used in performing services and styling hair.
• Occasional climbing of ladder or step‑stool to stock shelves, retrieve products, and maintain salon.
• Ability to communicate with customers regarding services offered and requested.
• Basic reading, writing, and mathematical skills necessary to read and complete company forms and other documents.
• Occasional travel to mandatory meetings and training sessions, including overnight travel.

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