Service Desk Analyst - IT Support & Ownership
Listed on 2026-10-16
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, IT Business Analyst
Sword is a leading provider of business technology solutions and services. The Service Desk Analyst role focuses on high-quality technical support, ownership of incidents, and consistent customer experience across Sword's Managed Services environments.
The successful candidate will manage incidents and requests, follow ITIL-aligned processes, and collaborate across resolver teams to ensure timely resolutions and ongoing service improvements.
Our team is growing, and we are hiring a Service Desk Analyst
- Flexible IT Support & Ownership in Newcastle, Northern Ireland, United Kingdom.
We have an opening for a Service Desk Analyst
- Flexible IT Support & Ownership in Newcastle, Northern Ireland, United Kingdom within IT & Technology.
This role, Service Desk Analyst
- Flexible IT Support & Ownership at Sword Group, could be your next opportunity.
Are you ready to take on the Service Desk Analyst
- Flexible IT Support & Ownership role at Sword Group?
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