Medical Secretary

Support Medical Secretary

Closing date: 21 May 2026

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

The successful candidate will support the delivery of a comprehensive administrative service, including inpatient and outpatient waiting list management, medical secretary functions for Cardiothoracic consultants, communication of appointments and admission related information, and typing correspondence within performance targets.

The post holder will be based at a UHNM site and have a consultant(s) allocated to them. They will also provide support for the MDT Co‑ordinator.

The post holder will support the Team Leader Medical Secretary in delivering a comprehensive administrative service to a specialty team, including managing appointments and admissions, and typing correspondence.

Additional duties include office tasks such as typing letters, clinic alterations, answering telephone calls, using software packages such as Microsoft Office, Careflow, IPortal, and other office‑based duties. (This is not an exhaustive list.)

We are looking to appoint a Medical Secretary/MDT Co‑ordinator to join the Diabetes and Endocrinology Secretarial team. The role requires experience in administration duties and dealing with members of the public.

• Outstanding empathy and compassion
• Ability to use own initiative
• Organisational skills
• Experience with UHNM hospital systems e.g. Careflow, e‑referrals, iportal
• Proficiency in Microsoft Office packages
• Clinical typing experience
• Understanding of clinics and appointments

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke‑on‑Trent and County Hospital in Stafford, we serve around three million people and are highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

We support a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to diversity and inclusion and foster a culture in which all staff feel valued and respected.

For more information on working for the Trust, please see the attached Job Description and Person Specification.

• 5 or more GCSE A-C or equivalent

• Experience with UHNM hospital systems
• Secretarial/clerical background
• 2 years experience in an administration role
• Experience working as part of a team
• RTT & pathways
• Audio typing experience

• Knowledge of Microsoft Office package
• Ability to prioritise workload in response to service need
• Knowledge of medical terminology

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission for Disclosure and Barring Service (formerly CRB) will be made to check for any previous criminal convictions.