Business Support Coordinator; Casual

Working flexibly across designated bases, you will provide business support and administrative oversight to ensure performance across operations and the delivery of excellent care and support.

The role will involve supporting the management and permanent Business Support Coordinators with budget monitoring, premise management, auditing, training coordination, purchasing, human resources processes, reporting, records management, and fleet management.

Supporting the Service Managers and permanent Business Support Coordinators, casual Business Support Coordinators will assist with:

• Liaising with external partners and key stakeholders to maintain communication on behalf of the service and contribute to relationship management.
• Support with service referrals as directed to ensure effective record keeping and to enable referrals to be tracked and managed.
• Responsible for financial transactions in accordance with the Financial Regulations including authorisation through the County Council’s Finance and Procurement System.
• Use technology and systems effectively to monitor and understand operational demands and report to the Service Manager.
• Undertake research, collate, and analyse data, prepare, and draft reports, as requested and/or on a cyclical basis in a suitable format, with accurate up to date information, using statistical analysis and data interrogation to include recommendations.
• Liaise with suppliers and contractors to address quality, performance, or contract management issues.
• Provide business and administrative support to the Provider Services management team as directed.
• Collate data, format documents, and provide reports for Provider Services meetings as directed.
• Contribute to the production of a range of documents.
• Maintain records, both paper and electronic, and implement related systems, including maintaining statistics, including computer-based information systems for input and retrieval of data. Use of office e-mails and intranet/internet facilities.

The minimum criteria that will be used to shortlist for this role will be:

• Qualifications in Business Administration such as NVQ Level 3 or equivalent experience.
• Knowledge and Experience of legislation, policies, GDPR and confidentiality.
• Understanding and Knowledge of budgets, budget management and financial management. This includes experience and confident in handling cash and being financially responsible and accountable.
• Able to demonstrate a commitment to the values and ethos of Provider Services and own continuous professional development. The candidate should have excellent written and verbal communication skills.
• Able to demonstrate the ability to take initiative and work unsupervised, customer service and problem-solving skills.
• Able to demonstrate an enthusiastic approach with working with people with learning disabilities, autism and strong commitment to our values.
• Exhibit the ability to work flexibly and respond positively to change, and the ability to work to deadlines, being able to work alone or alongside others.

As a casual employee, there is a requirement to be flexible.

Interviews will be held:
Week commencing 26th October 2026 at Willow Brook (114 Douglas Road) Respite.

If you would like to discuss this position, please contact Sam Dickinson sam.di (Assistant Service Manager).

Please note that this role will require an enhanced DBS check and a pre-employment health assessment as part of the onboarding process.

This role is regulated by CQC, and it is a requirement that we obtain FULL employment history, from leaving secondary school. Please note should you be invited to interview for this role, this information will be required.

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