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CX & Operations Coordinator; Hybrid

Job in Newcastle-under-Lyme, Staffordshire, ST5, England, UK
Listing for: Radwell-International
Full Time position
Listed on 2026-10-17
Job specializations:
  • Business
    Office Administrator/ Coordinator, Business Development, Business Administration
Salary/Wage Range or Industry Benchmark: 26000 - 31000 GBP Yearly GBP 26000.00 31000.00 YEAR
Job Description & How to Apply Below

Radwell-International is seeking an Intraday & Customer Experience Coordinator in Newcastle-under-Lyme to support real-time performance across voice and email channels. You will deliver actionable insights to Sales Team Managers and help implement Salesforce Service Cloud alongside Genesys Cloud.

The role offers a hybrid working model after initial training and a focus on data‑driven customer experience. Ideal candidates will bring strong Excel and data analysis skills, excellent communication,

As a Real-Time CX & Operations Coordinator (Hybrid), you will play an important part at Radwell-International in Newcastle-under-Lyme, England, United Kingdom.

We are looking to fill the Real-Time CX & Operations Coordinator (Hybrid) position at Radwell-International in Newcastle-under-Lyme, England, United Kingdom.

The Real-Time CX & Operations Coordinator (Hybrid) role at Radwell-International is now open for applications in Newcastle-under-Lyme, England, United Kingdom.

Join us at Radwell-International as our next Real-Time CX & Operations Coordinator (Hybrid) in Newcastle-under-Lyme, England, United Kingdom.

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