Customer Experience & Insights Coordinator
Listed on 2026-10-17
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Customer Service/HelpDesk
Customer Success Management
Radwell International is seeking an Intraday & Customer Experience Coordinator in Newcastle-under-Lyme to enhance real-time performance across voice and email channels. You will provide dashboards and insights to Sales Managers to sustain service levels and improve the customer journey.
The role requires data analysis, strong Excel and reporting skills, and ideally experience with Genesys Cloud and Salesforce.
We are seeking a motivated Real-Time Customer Experience & Insights Coordinator to join Radwell International in Newcastle-under-Lyme, England, United Kingdom.
Our group is growing, and we are hiring a Real-Time Customer Experience & Insights Coordinator in Newcastle-under-Lyme, England, United Kingdom.
This position is for the Real-Time Customer Experience & Insights Coordinator role at Radwell International.
Consider building your career as a Real-Time Customer Experience & Insights Coordinator at Radwell International.
The Real-Time Customer Experience & Insights Coordinator position in the Human Resources, Management & Operations field is open for applications.
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