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Quality Assurer

Job in Newcastle-under-Lyme, Staffordshire, ST5, England, UK
Listing for: Xyla
Full Time position
Listed on 2026-03-11
Job specializations:
  • Healthcare
    Healthcare Administration
Salary/Wage Range or Industry Benchmark: 26520 GBP Yearly GBP 26520.00 YEAR
Job Description & How to Apply Below

Overview

Are you an organised and detail-oriented individual who thrives in a fast paced environment? We're looking for aQuality Assurerto join our team and provide support to a team of health professionals to ensure our planning of project delivery is done with maximum output from the clinical team.

About Us

Part of Acacium Group, Xyla'scare assessments team deliver high quality Continuing Healthcare services to our Health Partners nationwide. We support numerous ICBs, NHS Trusts and Health Boards with high quality administrative and clinical support in the completion of the assessment processes within agreed time frames.

About the Role

Permanent, Full Time

Flexible working style from our Stoke on Trent office

Monday
- Friday

£26,520 per annum

Job Responsibilities
  • Assist in quality control of clinicians work under supervision, gradually taking on more responsibility as skills develop.
  • Participate in reviewing the validity of checklists with a mentor, gaining confidence in making independent reviews.
  • Liaise with clinical teams, care providers, patients and their representatives.
  • Work towards timescales in line with NHS guidance and internally agreed KPIs.

This is a role where your organisation skills and attention to detail will make a real difference.

What You'll Bring
  • Excellent organisation and time management skills.
  • Competence with Microsoft Packages.
  • The ability work in a fast paced environment.
Benefits
  • Pensions scheme, free mortgage broker service & life assurance.
  • Wellbeing Benefits. Employee Assistance Programme. Digital Health & Wellbeing App. Mental, Social, Physical & Financial Workshops.
  • Recognition Benefits. Long Service awards, Exceptional performance awards & Increasing holiday allowance.
Experience We Are Looking For
  • Strong administration experience.
  • Customer service experience with excellent written and verbal communication skills.
  • Background in health or social care.
Inclusion & Accessibility

We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.

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