ICT Technician

We are currently seeking an experienced Senior ICT Technician to work in a cluster of schools in the Derby area. Applications are invited from ICT technicians with experience to join our team. Under the guidance of the Regional Head of Digital Services, you will provide excellent IT Support and customer service to our schools. You will be based at a school site, with travel required across a cluster of schools in Derby, therefore a full driving licence and access to a vehicle are essential.

The role will involve working at schools including (but not limited to) Ivy House School, St Andrews Academy, and St Martins School. Attendance at meetings and training sessions at the Trust's head office in Kidsgrove, Stoke, will also be required. The post holder will also support Trust wide IT projects including network migration projects for academies joining the Trust's central infrastructure, the continued expansion of the Trust's Office 365 platform, and other central systems.

Main responsibilities:

• Provide onsite support at schools when needed where additional capacity is needed such as supporting project work and to cover the absence of on-site staff.
• Effective use of the IT Helpdesk to assist end users, prioritise and manage workload, and record activity.
• Update documentation on existing systems or create new documentation as changes are made.
• Support with daily tasks such as checking security logs, reviewing emails held quarantine, checking backup logs and then taking action where required.
• To work with senior team members to support infrastructure elements such as physical & virtual servers and networking devices, thus ensuring the availability and security of the network, data and applications.
• Contribute to investigation, design, development and implementation of new IT systems under the direction of senior team members.
• To take an active role in the on-going development and support of the Trust's Office 365 tools such as SharePoint, One Drive and Microsoft Teams for Education.
• Mentor and support other IT Technicians.

All candidates are required to provide a supporting statement on the formal application forms which states clearly your reasons for applying, skills and experience for this position., This position is subject to robust vetting procedures, including an online search for all shortlisted candidates, in line with our Trust's commitment to safer recruitment. An enhanced criminal record check from the Disclosure and Barring Service (DBS), formerly known as the CRB, is required.

You will be asked to disclose all relevant unspent and, where applicable, unfiltered spent reprimands, formal warnings, cautions, and convictions.

Shaw Education Trust is an Equal Opportunities employer. We are fully committed to ensuring that our recruitment and selection processes promote equality, diversity, and inclusion at every stage.

At Shaw Education Trust, we believe every role holds the power to transform a life. Whether you're supporting behind the scenes, inspiring in the classroom, or leading with vision, you'll be part of something extraordinary. We are a dynamic and growing family of Primary, Secondary, and Special Schools, proudly serving communities from Birmingham to Bury. Our mission is to unlock opportunity for every young person-whatever their background, ability, or starting point.

Our people are our greatest asset, and we are deeply committed to their growth. Through high-quality training, apprenticeships, talent acceleration, and research opportunities, we empower our staff to thrive as skilled, confident professionals and we champion wellbeing, value every voice, and create a culture where you feel supported, motivated, and inspired to make a real difference. You will join a collaborative network of schools where shared expertise and professional community fuel success.

Every academy in our Trust has an equal voice, and every colleague plays a vital part in shaping tailored learning experiences that raise aspirations and build brighter futures. At the heart of our work is a deep respect for the children and young adults we serve-our "precious…