Practice Manager - Milehouse Medical Practice

Practice Manager - Milehouse Medical Practice

The following are the core responsibilities of the Practice Manager, there may be on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels.

• Overseeing the day-to-day operations of the organisation, ensuring staff achieve their primary responsibilities Functional management of clinical and administrative staff HR processes, including managing the recruitment and retention of staff, contractual issues, probationary reviews, staff performance and disciplinary and grievance issues Establishing, reviewing and regularly updating job description and person specifications Developing, implementing and embedding an effective staff appraisal process Maintaining an effective overview of and ensuring compliance with HR regulations Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively Keep up to date with developments and changes within primary care Liaise with the Primary Care Network (PCN) and locality commissioners, attend meetings and promote collaborative working Ensure the Practice explores all opportunities to maximise income and reduce expenditure in conjunction with the Partners Managing the procurement of organisation equipment, supplies and services Co‑ordinating the reviewing and updating of all organisation policies and procedures and ensuring policies are effectively embedded into practice Leading change and continuous improvement initiatives;
  
  co‑ordinating all projects within the Practice Ensuring the team reach QOF/QIF/QIF+/IIF/FAAS/ FLU vaccination targets (supported by the Practice Nurse, HCA, care co‑ordinator and administration team) Adopting a strategic approach to the management of all patient services matters Developing, implementing and embedding an effective communication strategy and marketing the Practice appropriately Ensuring the organisation maintains compliance with its NHS contractual obligations Actively encouraging and promoting the use of patient online services Publishing communications for internal and external use Maintaining the Practice and NHS Choices websites Facilitate and organise practice meetings and maintain up‑to‑date action plans Liaising at external meetings as required Liaise with Keele and Wolverhampton Universities regarding the placements of medical and PA students Liaise with Operations and Relationships Manager, CHP.

In addition to the primary responsibilities, the Practice Manager may be requested to:

• Act as the primary point of contact for NHS(E), ICB, community services, suppliers and other external stakeholders.