Duty Manager

Discover Your Next Opportunity:
Duty Manager

Location:

Newcastle Under Lyme, Staffordshire, ST5 1AN

Salary: £12.50 per hour

Hours:

27 hours per week

Join a thriving company with over 340 stores and counting. As a Duty Manager, you’ll be at the heart of our operations, leading the team and ensuring everything runs smoothly.

At Heron Foods, every day is an opportunity to make a difference in a fast-paced, rewarding environment.

Enjoy a range of perks, including:

• Discounts: 10% off at both Heron Foods and B&M stores.
• Personal Growth:
  Access to career development programs like ‘Future Flyers.’
• Wellbeing Support: 24/7 GP access for you and your family, and free confidential support.
• Recognition & More:
  From long‑service rewards to exclusive discounts and a host of extras.

• Lead and motivate the team to deliver exceptional results.
• Ensure high standards of customer service and resolve queries effectively.
• Maintain a clean, well‑presented, and fully stocked store.
• Drive sales and profitability by managing performance and efficiency.
• Act as a keyholder and take responsibility for the store in the absence of the Store Manager (including store openings and closes).
• Work in a fast‑paced and rewarding environment where your leadership makes a real impact.

• Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast‑paced retail setting.
• Strong leadership skills with the ability to motivate and inspire a team.
• Exceptional organisational abilities and a passion for customer service.
• A proactive, energetic approach to managing a dynamic retail environment.

• Shift Manager
• Assistant Store Manager
• Team Leader
• Retail Supervisor
• Store Team Leader
• Keyholder
• Section Leader
• Front‑Line Manager
• Floor Manager

Apply today:
Don’t wait—apply early, as this opportunity may close sooner than expected.

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.