NLRF Business Support Officer

Location: Newcastle upon Tyne

Northumbria Police – NLRF Business Support Officer

Salary:
Band 4 (£27,204 – £27,513) – fixed‑term secondment for 12 months (37 hours per week).

Location:

Agile working across Etal Lane Police Station with homeworking and travel to partner premises as required.

Hours/

Contract:

37 hours per week, fixed term / secondment for 12 months.

What You’ll Do Provide administrative support: manage correspondence (emails), maintain records/databases, handle filing, and order goods/services.

Arrange and support meetings: schedule LRF meetings (including virtual), take notes, maintain distribution lists, and assist group chairs and the LRF Manager/Coordinator.

Organise and prioritise daily workload for the LRF based on established processes.

Develop and monitor administrative systems: support planning, design, and implementation of procedures and policies; offer advice when requested.

Ensure accurate performance management reporting: record key data effectively and produce reports for the LRF Manager.

What You’ll Bring

• NVQ Level 3 in Business Administration or equivalent, plus relevant knowledge and experience.
• Experience providing comprehensive administrative support for a local resilience forum or similar setting.
• Demonstrated flexibility and a positive attitude, effectively managing competing demands and deadlines while contributing as a reliable member of a busy team.
• Committed team player with strong initiative, delivering high‑quality, efficient service while effectively prioritising workloads and working independently with minimal supervision.
• Excellent communication and influence skills, both verbal and written, with experience engaging peers at all levels.

What We Offer

• 26 days leave (increasing to 30 days for 5+ years of service) plus 8 bank holidays.
• NHS Fleet Solutions Car Lease Scheme.
• Enhanced maternity, shared parental and adoption leave.
• Flexi time, compressed hours and agile working options.
• Competitive public‑sector pension scheme with up to 16% employer contribution.
• Corporate travel schemes (rail, bus, metro discounts).
• Private healthcare and eye‑test vouchers.
• Blue Light Card and Blue Light Tickets discounts.
• Paid sick leave, on‑site mental health first aiders and an employee advice service.
• Access to gyms in some stations and participation in a thriving sports and social club.
• Cycle‑to‑work scheme and opportunities to volunteer in the local community.

EEO Statement

We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are made on merit alone.

Terms of Appointment

This is a fixed‑term role subject to a six‑month probationary period. During probation you will not be available for other posts advertised internally or externally. Successful candidates must be UK residents for at least five years to comply with vetting requirements.

Disability Confident Employment

As a Disability Confident Leader, we are committed to offering an interview to disabled applicants who meet the essential criteria for the role. We can make adjustments to support disabled applicants throughout the recruitment process (e.g., extra time for tests, sign‑language interpreters). Contact us for support regarding the application process.

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